Your Data, Your Rights
At ibet, we take the privacy of every Filipino player seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using the ibet platform, you agree to the practices described here.
When you register and use the ibet platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account activity data such as login history, transaction records, game participation, and device information including your IP address and browsertype. Payment-related information such as your GCash number, bank account details, or other local Philippine payment method identifiers may also be collected when you make a deposit or withdrawal. We collect only what is necessary and do not request information beyond what is required to verify your identity and process your transactions. All data collection is conducted in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.
The personal information collected by ibet is used primarily to create and manage your player account, process deposits and withdrawals, and verify your identity in accordance with our regulatory obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transaction and activity data helps us detect and prevent fraud, money laundering, and other prohibited conduct on the platform. We may also use aggregated, anonymised data to improve our services, optimise the platform experience for Filipino players, and understand how our features are being used. ibet does not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. Any use of your data beyond what is described in this policy will only occur with your explicit consent or as required by Philippine law.
ibet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are bound by strict confidentiality obligations. In cases where we are legally required to do so, we may disclose your information to Philippine government agencies, regulatory bodies, or law enforcement authorities. If ibet undergoes a business restructuring, merger, or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We ensure that any third party receiving your data provides an adequate level of protection consistent with this Privacy Policy and applicable Philippine data privacy regulations.
ibet implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your account credentials and financial details remain protected at all times. We maintain strict internal access controls so that only authorised personnel can access personal data, and only to the extent necessary to perform their duties. Our systems are regularly monitored and tested for vulnerabilities, and we apply security patches promptly to address any identified risks. In the unlikely event of a data breach that affects your personal information, ibet will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. We encourage you to use a strong, unique password for your ibet account and to keep your login credentials confidential at all times.
ibet retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be retained for a minimum of five years following the closure of your account, in line with anti-money laundering regulations applicable to online gaming platforms. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in accordance with our internal data retention schedule. You may request the deletion of your personal data at any time by contacting our support team, subject to any overriding legal obligations that require us to retain certain records. ibet reviews its data retention practices regularly to ensure they remain proportionate and compliant with current Philippine data privacy law.
As a Filipino player on the ibet platform, you have rights under the Data Privacy Act of 2012 with respect to your personal information. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You may also request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] and we will respond to your request within the timeframe required by applicable law.
ibet uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyse how our services are used. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the site. Analytics cookies help us understand which features are most popular among Filipino players and where improvements can be made, but these do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the ibet platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
ibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. The date at the top of this page indicates when the policy was last revised, and we encourage you to review it periodically to stay informed. Your continued use of the ibet platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should discontinue use of the platform and may request the closure of your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ibet handles your personal data, please do not hesitate to get in touch with our dedicated support team. You can reach us by email at [email protected], and we aim to acknowledge all privacy-related enquiries within two business days. For general questions about the platform, our FAQ page is a helpful first resource that covers the most common topics in clear Philippine English. ibet is committed to handling all data privacy matters with transparency, professionalism, and respect for the rights of every Filipino player on our platform. We value your trust and will always strive to ensure that your personal information is treated with the highest standard of care.
Questions or Concerns?
If you have any questions about how ibet handles your data, visit our FAQ or log in to your account to manage your privacy settings. Our support team is always ready to assist Filipino players.